Terms and conditions

Sales Conditions

01 – PREAMBLE

This website www.belodie.com (hereinafter the “Site”) is operated by Bélodie Paris, which is registered under the number 13750382 in Israel. Its registered office is situated at Raanana in ISRAEL.

Bélodie Paris can be contacted by email at the following email address: info@belodie.com

The communications shall be made by writing in either French, Hebrew or English. These Terms & Conditions (hereinafter the Terms & Conditions”) shall apply to orders placed on the Site by any natural person without business purposes (hereinafter the “User”) wishing to make a purchase on the Site. The User and Bélodie Paris are hereinafter collectively referred to as the “Parties”.

Parties agree that the Terms & Conditions govern exclusively their relationship. Bélodie Paris reserves itself the right to modify the Terms & Conditions at any time. The Parties shall only be bound by the Terms & Conditions which are online the day the order is placed.

02 – OBJECT

The Terms & Conditions aim to define the selling terms between Bélodie Paris and the User, from the order’s placement until the after-sale services, through payment and delivery. The Terms & Conditions are available in English and French depending on the User’s choice.

03 – PRODUCTS

The Terms & Conditions apply to products which are displayed and indicated as being sold and dispatched by Bélodie Paris (hereinafter the “Products).

The Products are described and displayed as accurately as possible. However, in the event of an error or omission, Bélodie Paris shall not be held liable.

Products’ photographs are non-binding.

04 – PRICES

Products’ prices are displayed in Euros (€), US Dollars (US$) and in New Israeli Shekels (NIS), inclusive of Value Added Tax at the rate in force the day the contract is concluded.They also include the possible price reductions applicable the day the order is placed.

This price does not include the delivery charges (shipping and packing costs according to the appropriate tariff). These delivery costs shall be indicated on the order form before the order’s confirmation. The order shall be subject to customs duties and/or taxes (this includes possible local taxes) which must be paid by the User. In such a case, the User shall only be charged by Bélodie
Paris with the price of his/her order exclusive of tax. Please note that Bélodie Paris is not capable of determining in advance the amount of these taxes. In this respect, the User is advised to contact his/her national Customs Office to check the latest applicable local requirements in his/her country.

The Products’ prices quoted on the Site are valid as long as they are online.

05 – PLACING AN ORDER

5.1 Preliminary identification of the User.

In order to place an order, the User has to login in with his/her email address or his/her customer number as well as his/her password. If it is his/her first order, the User shall follow a registration procedure as indicated on the Site.

If the User loses or forgets his/her password, he/she shall ask for it again by logging in to his/her customer account and by clicking on “I’ve forgotten my password”. He/she shall receive it on the email address he/she would have provided at the time he/she had registered.

The User may also contact the Customer Service under the conditions laid down in the Preamble.

5.2 Registration and confirmation of the order

The User shall exclusively place his/her order online, through the Site.

After confirming his/her order, the User shall accept the Terms & Conditions, choose the delivery’s address and finally confirm his/her payment. This final step amounts to the completion of the sale contract between Bélodie Paris and the User.

By placing an order, the User agrees on the Products’ prices and description offered for sale.Any complaint about this shall intervene through the exercise of the right of withdrawal and through the legal and contractual guarantees as mentioned below.

Bélodie Paris reserves itself the right to freeze the User’s order in the event of a non-payment,an incorrect (shipping) address or any other problems occurring on his/her account until the problem is solved.

For any inquiry relating to an order’s tracking, the User shall check his/her customer account on the Site or contact the Customer Service. After receiving the email confirming his/her order’s dispatch, the User can track it.

If you have any questions about tracking an order, please consult your customer account on the site or contact customer service. Once you have received the e-mail confirming shipment of your order, you can track it.

5.3 Order’s acknowledgment by Bélodie Paris.

Bélodie Paris shall acknowledge the User’s order by email sent to the email address which he/she would have previously provided.

06 – PAYMENTS

Bélodie Paris guarantees the payments’ confidentiality and security which the User would have made. in that case, All data transmitted on bellisssini.com website uses the “https”protocol and the “SSL” (Secure Socket Layer) encryption system. As such you can find a padlock in the address bar of our site attesting the presence of these security features on the belodie.com site. The User shall pay his/her purchase online exclusively:

– By payment card via Paypal: Blue cards, e-cards, Visa, Mastercard. The User’s bank account shall be deducted once the item has been dispatched. Only the price of the actual dispatched Products shall be deducted. For Paying with your card via PayPal, you don’t need to subscribe to a PayPal account.

– With his/her PayPal account: By choosing to pay with his/her PayPal account, the User shall automatically be redirected to his/her PayPal’s account. Once his/her PayPal payment confirmed, the User will be able to put an end to his/her order on the Site. The User’s PayPal account shall be deducted straight after the final confirmation of the order.

07 – DELIVERY

The parcel must be delivered to the delivery address indicated by the user.

The shipment is made by Bélodie Paris but the responsibility of Bélodie Paris is completely clear from the moment the parcel was delivered to the post office. From this moment, the good delivery of the parcel and its contents is under the full responsibility of the buyer.

The package will be shipped to customers in the 75 countries below (except Israel) by Eco-post ONLY and limited for parcels up to 2 kg. The user will receive a tracking number. Eco-Post packages should normally be removed by the user at the post office of the country of destination.

The Eco-Post shipment normally lasts between 6 and 7 business days, with the exception of Australia between 11 and 12 days. In case of late delivery, Bélodie Paris will not be responsible. The shipping process is the sole responsibility of the buyer.

Currently, the Eco-Post shipment solution is available from Israel to 75 countries as below:

Europe: Austria, Belgium, Denmark, England, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden and Switzerland.

Americas: United States of America, Canada and Brazil

Asia: Hong Kong, Japan, Taiwan and Thailand.

Oceania: Australia, New Zealand

For deliveries to Israel only:

The package will be deliver to the delivery address indicated by the user.

The buyer has the possibility to collect the good(s) in our warehouse in Ra’anana, three (3) days after his order confirmation. The full address will be provide to the customer upon request. Pick-up must be coordinated with Bélodie Paris by email to the following address: info@belodie.com

The order packaging as well as the shipment are carried out by Bélodie Paris. However, Bélodie Paris’s liability is fully release from the moment the parcel has been handed over to the Israeli post office (DO’AR ISRAEL) or its representative. From this moment, the proper routing of the package and its contents is under the full responsibility of the buyer.

In this case, the shipment to Israel is made by the Israel Post (Do’ar Israel) in regular shipment. Delivery is normally made within 7 working days. The parcel is to be collected at the Israeli post office (Do’ar Israel) after receipt at the place of destination of the postman’s notice of passage. In case of late delivery, Bélodie Paris will not be responsible. The shipping process is under the sole responsibility of the buyer.

In addition, it is possible to ship by the express service of the Israeli post “Do’ar Shlihim”. Delivery normally lasts between 2 and 3 working days and limited for packages up to 2 kg. In case of late delivery, Bélodie Paris will not be responsible. The shipping process is under the sole responsibility of the user. The user will receive a tracking number. Packages in “Do’ar Shlihim” are delivered to the user’s home.

The shipment by “Do’ar Shlihim” and Packaging costs are fully covered by Bélodie Paris for a purchase equivalent to or greater than 500 NIS included VAT of 18% or equivalent monetary currency accepted by Belodie.com.

For a purchase of less than 500 NIS included VAT of 18% or equivalent monetary currency accepted by Belodie.com, the shipment by “Do’ar Shlihim” and packaging costs are the sole responsibility of the buyer.

08 – RIGHT OF WITHDRAWAL AND REFUND

The User may withdrawal from the contract within fourteen (14) days beginning on the day he/she received his/her parcel.

The Customer must return the Product to Bélodie Paris only to the following address:

Belodie Paris
(Ruturns Goods)
Raanana Industrial Zone
Migdaley Shekel
Hayetssira, 10
Ground floor
Raanana 4320441
ISRAEL
by the carrier of his choice, it being specified that the forwarding costs are at the full expense of the customer and this within a period of 14 (fourteen) working days, the postmark or the carrier being the proof.

Bélodie Paris agrees to reimburse the User as soon as possible, no later than thirty (30) days from the day BeBeret receives the returned order.

The packaging and shipping cost will not be refund to the customer.

For foreign customers who have benefited of the free shipping and returned part or all the order, the sum of 150 NIS will be retained on their refund to cover the packaging and shipping costs.

For Israeli customers who have benefited of the free shipping and returned part or all the order, the sum of 34 NIS or 70 NIS will be retained on their refund to cover the packaging and shipping costs. It depends of the free shipment the buyer benefited from Bélodie Paris

Thus, if the User paid by payment card, Bélodie Paris shall credit the sum back to his/her (bank) account. If the User used his/her PayPal account to proceed with the payment, his/her PayPal account shall be credited.

09 – GUARANTEES

Bélodie Paris commits itself to describe and display as accurately as possible every product sold on the Site. However, Beberet cannot be held liable where the failure to perform its obligations is due to an unforeseeable and insurmountable event caused by a third party to the contract or by a case of force majeure. Similarly, Bélodie Paris cannot be held liable for any inconvenient or damages caused by the use of the Internet network, i.e. an interruption of the service, an external intrusion or the presence of computer viruses. Bélodie Paris cannot be held liable for the breach of any provision which would be in force in the User’s country, towards which it would not have actively targeted its activities, via marketing operations.

10 – LIABILITY

BeBeret undertakes to describe and display all products sold on the Site as accurately as possible. However, BeBeret cannot be held liable if the non-performance of its obligations is due to an unforeseeable and insurmountable event caused by a third party to the contract or a case of force majeure. Likewise, BeBeret cannot be held responsible for any inconvenience or damage caused by the use of the Internet network, i.e. interruption of service, external intrusion or the presence of computer viruses. BeBeret cannot be held responsible for non-compliance with a provision in force in the user’s country, in relation to which the user has not actively targeted its activities via marketing operations.

11 – INTELLECTUAL PROPERTY

All the content you see and hear on the Site including underlying technology, are protected under copyright, trademarks or patents. Trademarks, logos and models which are displayed on the Site belong solely and exclusively to Bélodie Paris. Their disclosure does not amount to a license granted by Bélodie Paris or a right to use any of the said trademarks and distinctive features protected under a copyright. Thus they cannot be used without being counterfeit. Thus, it is strictly forbidden to copy, reproduce, download, post, transfer or distribute any document which comes from the Site, in any ways.

However, this shall be authorized under the following circumstances: it is possible to download a copy of these documents on a computer for a strictly personal and non-commercial use provided that the User does not change the information and keep the
copyrights and other proprietary notices intact. The modification or the misuse of these documents amounts to a breach of the Intellectual Property rights of Bélodie Paris.

Where a User, who has his/her own website (for a non-commercial use), wishes to include a link to the homepage of the Site, he/she shall be obliged to seek the authorization of Bélodie Paris before doing so. This shall not amount to an implicit this shall not amount to a transfer or assignment of right, title or interest in any content or materials.

However, any hypertext link to the Site which uses the “framing” and the “in-line linking” techniques is strictly forbidden. In any case, any link may be removed on simple request of Bélodie Paris.

12 – PERSONAL DATA

In an attempt to perform efficiently its obligations, Bélodie Paris must collect certain personal information about the User (surname, first name, email address and home address). By giving to Bélodie Paris his/her email address, the User will be able to receive an email acknowledging his/her orders. Beberet strives to ensure the confidentiality and security of the data transmitted on the Web. In this respect, please note that the website Bélodie Paris uses a secure payment mode, called Secure Socket Layer (SSL).

13 – LAW AND JURISDICTION

The Terms & Conditions are governed and construed in accordance with Israeli law. Contracts concluded through the Site as well as any dispute arising out from them shall be governed by Israeli law. An amicable solution (through an ombudsman system) shall be considered before any judicial remedies. In the event where this solution would fail, the Israeli Tribunal of Kfar-Saba shall have an exclusive jurisdiction to hear these disputes.